Policies

Collecting and Using Personal Information

When you visit and navigate our site and when you communicate with us via our site, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our site will be used solely for the purpose stated on the page where it is collected. Decorator Training Institute will not sell, license, transmit or disclose this information outside of Decorator Training Institute and its affiliated companies unless (a) expressly authorized by you, (b) necessary to enable Decorator Training Institute contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.

By “personal information,” we mean data that is unique to an individual, such as a name, address, social security number, or telephone number. From time to time, we may request personal information from you at our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.

Your E-Mail

We welcome your comments or questions about our website and we have provided an e-mail for that purpose. We will share your comments and questions with our customer service representatives and those employees most capable of addressing your questions and concerns.

Please note that your e-mail, like most, if not all, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential.

There are some locations on Decorating Training Institute website where we have made special provisions for a more secure environment in which we can exchange information with you. At each of these locations, we will provide you with appropriate instructions.

Office Hours and Shipping

DTI's regular office hours are M-F 9am - 5pm EST. Orders received within that time will be shipped on the following business day, unless it is a postal holiday. Shipping is via USPS mail. Not responsible for lost or misdirected mail, so please verify your address before submitting the order. Orders outside the continental US will require additional postage.

Grading of Test and Exams

(Workbook Home Study Course): can take up to 2 weeks.

Disclaimer

All sales are final. No refunds or exchanges. Materials are of an educational nature. All PDF downloads of the DTI are copyright protected and are only for the use of the paying individual. The materials and instructions offered cannot be used in-part nor whole as to educate others nor offered as a training and should only be proctored by DTI and the decoratortraininginstitute.com company only.